Reference

hobispin Privacy Policy for Indonesian Accounts

Our Privacy Policy explains how we handle the account, device, cookie and wallet details connected with your hobispin access.

Account clarityWallet referencesCookie choicesPolicy requests
hobispin hobispin Privacy Policy for Indonesian Accounts
REQUEST A RESPONSE

How To Raise A Privacy Question

A clear contact path helps when you want to ask about a record, correct an account detail or understand a wallet reference.

Account request Use the support contact displayed after sign-in when your request concerns phone verification, account…
Wallet reference For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the relevant…
Policy change Ask through the same account support path if you want to change eligible details…
HANDLING IN PRACTICE

Six Ways We Protect Policy Clarity

We keep this Privacy Policy practical by connecting each explanation to an account action you can recognise.

Account data

We use profile and phone-verification details to identify your account, help you sign in and match a request to the…

Device signals

When you move between a mobile browser and desktop, we may record device or connection signals that help maintain a…

Cookie controls

Cookies can support sign-in continuity, preference storage and security checks.

Payment matching

A DANA, OVO, GoPay or QRIS reference can help us match a wallet event with your account.

Retention periods

We retain account, support and transaction records only for the period needed for account operations, security checks, dispute handling or…

Change requests

You can ask us to correct eligible account details or explain how a record is used through the signed-in support…

Privacy Policy Questions About hobispin

These answers address the practical questions you may have before opening an account or sending a privacy request. We keep the wording tied to phone verification, device access, wallet references and the support path, so you can see what to prepare before contacting us. Where a legal right or access decision applies, it depends on local law.

It covers account and phone-verification details, device and connection signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use phone verification before account access to connect the sign-in request with the correct profile and help detect unusual access. Any request to access or change data depends on local law.

Yes. When you sign in from a mobile browser or desktop, we may handle device and connection signals for session continuity, security checks and investigation of unusual account activity.

We use the payment reference needed to match a DANA or QRIS event with your account and answer a status question. We do not need your wallet password for that support process.

You can contact us through the support route shown in your signed-in account area and ask for an eligible copy or correction. We may verify your identity, and the request depends on local law.

Retention depends on the type of record and the reason we hold it. Account, support and transaction records may remain for security, dispute handling, account operations or legal duties.

Start with the support contact displayed in your account area and describe the cookie or privacy choice you want clarified. You can also adjust cookie settings in your browser, where local law permits.